Bitbuy Vs Coinbase, A comparison of the two major cryptocurrency exchanges can help you decide which is right for you. Here are the key differences between the two. In this article, you’ll learn more about Bitbuy’s cold storage policy, transaction fees, and live chat messaging support. You can also find searchable databases of frequently asked questions. Read on to learn more about these two exchanges! Weigh your options and make an informed decision!
Bitbuy has a 95% cold storage policy
When comparing exchanges, one factor that stands out is cold storage policy. Bitbuy uses cold storage to protect users’ crypto assets. They use a system of air-gapped storage to protect users from digital threats. Bitbuy also completes daily distributed and encrypted backups of user data. They can withstand a DDoS attack. Users are the weakest link in cryptocurrency theft, so a cold storage policy is critical.
Unlike Coinbase, Bitbuy requires its users to provide proof of identity. Those interested in storing crypto should provide a valid government-issued photo ID and a financial statement. Bitbuy’s customer support is responsive and knowledgeable, and you can usually expect to receive a response to an email within twelve hours. In addition, if you need to transfer your coins to a third-party wallet, Bitbuy offers a free service.
It charges a fee for transactions
To buy or sell cryptocurrency through Bitbuy, you can either enter the exact amount or a percentage of the purchase price in Canadian dollars. Limit orders are also available, executing if the price drops below a certain number. Pro Trade has tools for technical analysis, including interactive charts, candlesticks, and indicators. The service also offers OTC (over the counter) transactions, which are private deals with competitive market rates.
As a Canadian-based company, Bitbuy has been an industry leader when it comes to regulatory adherence. It’s a registered Money Service Business with FINTRAC and member of the IIROC Crypto-Asset Working Group, which aims to promote high-quality regulatory standards to strengthen Canada’s cryptocurrency markets. However, the company is facing legal action in the United States. The company attempted to establish a lending platform and was prevented from doing so.
It offers live phone and chat messaging support
Live chat and phone messaging support are essential to provide a high-quality customer experience. Live chat messages are a great way to quickly answer questions. Unlike live phone calls, however, chat messages do not have the human connection that phone calls have. This can be problematic for high-end businesses that want to provide a personal, human experience. Fortunately, LiveChat has features to help you improve your customer support by using both methods.
The internet has conditioned people to expect results almost instantly. Live chat support helps customers get answers quickly and easily, decreasing the likelihood of them leaving the site or leaving negative reviews or cancelling their subscriptions. Live chat can also increase sales. With tools that help you qualify and monitor leads, you can easily tailor your service to the type of customer you’re trying to reach. This means that your team can close more deals in fewer hours.
It offers searchable databases of FAQs
Many businesses are discovering that using FAQ software can help them be more efficient. Not only can FAQ software help create and publish FAQs, but it can also distribute them via live chat, chatbots, and web pages. Not only does FAQ software provide valuable knowledge for companies, but it can also save customer support representatives time. The following are some of the benefits of using FAQ software. Let’s start with the most obvious one: FAQ software can help companies share knowledge with customers. By facilitating the creation and distribution of FAQs, a company can help customers save time and money.
When creating FAQs, keep your target audience in mind. It’s crucial to know exactly what questions your target audience is asking. To do this, analyze existing customer interactions. For example, if you sell a product, your FAQs should be based on common issues. Ask your support agents about common questions. You should also take advantage of your Google Analytics data to learn what search terms prospective customers are using to find answers.